Since its inception, ITIL has been widely adopted as the leading framework for ITSM. As a result, millions of IT practitioners have invested time and money in ITIL certification programs, intending to enhance their career prospects by understanding more about how to drive business value through best practices in IT. Below, we highlight three key benefits associated with ITIL certification.

1. Understanding ITIL Framework and Processes

The ITIL framework and processes were designed as a set of best practices for IT service management. ITIL 4 shifts the focus of ITIL away from service management as an end in and of itself and toward the concept of value co-creation and the transformation of demand into value through effective ITSM practices. IT professionals that work through ITIL's certification program obtain a deep knowledge of these practices that can be used to drive business excellence in enterprise IT environments.

2. Alignment with Global ITSM Standards

The ITIL framework is aligned with a range of international quality standards, including ISO/IEC 20000 global standard for IT service management systems. The global reach of the ITIL framework and its alignment with other leading standards means that certified ITIL professionals can apply their skills to a versatile range of businesses and industries, even those that exist in foreign countries. Thousands of organizations around the world that have adopted the ITIL framework and invested in ITIL software tools to support its processes.

3. Certified Professionals Are Desirable Employees

In a 2015 study, 93 percent of employers indicated that it was difficult to find appropriately qualified IT professionals to fill job vacancies. The same study assessed the importance of IT certifications within the hiring process for IT professionals and found that:

• 72 percent of employers surveyed required IT certifications for specific job openings
• 67 percent of employers believed that candidates with IT certifications were more likely to work hard to achieve a goal
• 60 percent of employers used certifications as evidence of subject matter expertise.

Research suggests that employees with job-appropriate certifications are more confident, reliable, and knowledgeable; become proficient in their roles more quickly following the initial hire; and perform their jobs more effectively. These factors make it clear why ITIL-certified professionals are attractive job candidates for IT roles.

Contact Global IT at (248) 557-2480 or visit our website at www.gogitgo.com for more information on our ITIL Foundation Certification course.

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