Module- Title- Hours

1- Introduction to CompTIA A+ and IT Support Roles- 1

2- Installing and Configuring PC Hardware Components- 4

3- Motherboards, RAM, Power Supplies, and Cooling- 3

4- Storage Devices: SSDs, HDDs, RAID Fundamentals - 3

5- Display Technologies, Input Devices, and Peripheral Configuration- 3

6- Supporting Mobile Devices: Laptops, Tablets, Smartphones- 3

7- Networking Basics: OSI Model, TCP/IP, Ports, Protocols- 3

8- Wireless Networking, Cable Types, and SOHO Network Configuration- 3

9- Virtualization and Cloud Computing Concepts- 2

10- Hardware and Network Troubleshooting Techniques- 4

Total 30

‍

Upon completion of this course, students will be able to:

• Identify and install various hardware components including CPUs, RAM, SSDs, and GPUs
  
  
• Configure and troubleshoot desktop and mobile device connectivity
  
  
• Explain core networking concepts such as IP addressing, ports, and protocols
  
  
• Understand SOHO networking, wireless standards, and basic cable types
  
  
• Compare and set up client-side virtualization and cloud services
  
  
• Apply hardware and network troubleshooting techniques in real-world scenarios
  
  

Practice environmental and safety procedures relevant to IT support